Title: Sales Support Representative
Reports To: Senior Director of Sales
FLSA Status: Non-Exempt
Position Description: We are looking for a talented Sales Support Representative that thrives in a fast-paced environment. This person will work as an integral part of the Sales Support and Broker Account Rep team. The successful candidate will ensure accurate, timely, and professional responses to all referrals and other Marchant or Independent Sales Organization “ISO”/Business Partner inquiries. This includes effectively and accurately communicating pricing of products, services and referral commissions.
Major Areas of Responsibility:
- Overall Broker account support
- Build relationships with Brokers/ISO’s
- Maintain existing relationships with Brokers and ISO’s
- Networking to bring in new Brokers to increase revenue
- Build strategic partnerships with Brokers, ISO’s and Merchants
- Ensure that our Sales Support Team provides excellent customer service for our top Brokers
Required Knowledge, Skills and Abilities:
- Strong, confident and self-assured professional who doesn’t take “no” for an answer
- Excellent verbal and written communication, professional relationship building and decision making skills
- Detail oriented, organized; excellent time management skills
- Proficient in Microsoft Office/Excel
- Experience with Salesforce a plus
Education and Experience:
- High school diploma
- BS Degree in Finance, Business or other related field preferred
- 2+ years Industry Experience a plus. Experience across Merchant Cash Advance, Capital Lending, Funding or Bank Lending preferred.
Physical Demands: The physical demands of the position are typical of those found in a traditional office environment. Employee will not need to walk significant distances nor lift substantial weight. Employee will need to be able to remain seated at a desk for 8-9 hours in a typical workday.
Conclusion: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.